Business Process Outsourcing or BPO is the process of outsourcing routine business tasks and functions to a third-party outside the business. Routine tasks like Human Resource Management, Data Entry, Customer Services, etc. can be given to professionals outside your business while you focus on making major decisions for your business.
If you are new to Business Process Outsourcing, then being alert to any red flags could be tricky. To make sure that you are able to detect any scams, you need the help of a reliable and trustworthy platform like TaskShift. We have compiled a list of some tips for the Clients on how to identify scams, below.
1:What if the Service Provider requests a Client to release payments before the work is delivered?
This is very unusual, and if your Service Provider makes any such demands, there are good chances of it being a potential scam. Clients should create Milestones and only release their payments when the relevant work has been submitted according to their desire.
2: How to spot unverified Service Providers?
There is a potential risk in dealing with Service Providers from across the world. Therefore, it is recommended to take advantage of platforms like TaskShift that run background checks on Service Providers and help reduce such dangers. TaskShift will verify the identity of any user before they are allowed to become a part of the platform. It will help you in avoiding any unverified profiles without costing you time and money.
3: Requests to make Payments outside TaskShift? (directly via Paypal, Stripe or Western Union, etc.)
This is highly inadvisable as it runs a high risk of you not receiving quality work. TaskShift wants to protect the interests of both the parties, which is why the Milestone payment policy has been implemented on the platform. Under this, TaskShift will keep the payments secure in its escrow account, and only when both the parties mutually agree will the Milestone payments be released.
4: What if the Service Provider makes demands for additional payment?
Milestone payments are only created after both parties have agreed to the terms and conditions of the task at hand. After reaching an agreement on the pay and deadline of the work, any further negotiations on payments should be avoided. Hence, you should not be releasing any funds or paying additional charges to Service Providers before the milestones have reached completion. You should be sure that the submitted work is meeting your demands before making any payments.
5: What if there are negative reviews from Clients regarding Service Providers?
It is extremely pertinent that before you handover your project you check your Service Provider's identity. You should also go through the reviews on their profiles. The reviews will help you in determining the credibility of the Service Provider at hand and make it easy for you to make your decision and assign a project. TaskShift removes all Service Providers who do not meet the quality standards.
You can report any profile that falls under these categories on our platform and the TaskShift Team will take the desired action.
Here are some of the tips for Service Providers on how to avoid scams.
The working relationship between a Client and a Service provider will determine the quality and smoothness with which a project has been completed. Therefore, a Service Provider must find legitimate and professional Clients that take work seriously and can be trusted, to avoid any scams. TaskShift protects the Service Providers from such scams with its Milestone policy.
When dealing with a Client, a Service Provider should keep the following points in mind:
1: What if the Client refuses to create Milestones?
When you communicate with a Client, you must know all the details about the project and its payment. Once all the discussion and negotiation has been done, the Service Provider must ask the Client to create Milestones accordingly. If for some reason the Client's unwilling to create Milestone payments, then this could be a potential scam. In this case, the Service Provider should report their profile to TaskShift support and they will look into the matter.
2: What if the Client charges a fee before assigning the project?
In a situation like this where a Client is insisting on charging you a sum of money for assigning you a project, you should be mindful of the fact that this could be a scam. TaskShift proudly ensures that its platform is secure and no additional costs are charged from both the Service Providers and Clients.
3: What if the Client is insisting on making the payment outside of TaskShift? (directly via Paypal, Stripe or Western Union, etc.)
Selling your services on a secure platform ensures that your work is safe and you will get your due payments from verified Clients. Therefore, if your Client is requesting to make payment outside TaskShift, do not agree to that as this could be a potential scam. TaskShift is much more reliable and authentic than any other space.
4: What if the payouts offered by the Client seem too good to be true?
If a Client offers you a payout that seems too good to be true, then, in that case, you should verify the Client’s profile and compare the payment being offered with other similar projects. Also, make sure to read the reviews on the Client’s profile and analyze them properly.
5: What if the Client has received negative reviews from other Service Providers?
The reviews on a profile are there to make your decision about taking an offer easy. If the reviews and profile of the Client do not seem to bother you, then go ahead and accept the offer.
If you do come across a profile that you think was a scam, simply report the profile and TaskShift will take care of the rest.
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